Privacy Policy

Effective Date: August 28, 2026

Last Updated: August 28, 2026

The Village Behind The Mask (“we,” “us,” “our,” or the “Organization”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.thevillagebehindthemask.org (the “Site”), donate to our cause, participate in our programs, or interact with our online services.

Please read this policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information directly from you when you interact with us, as well as automatically through your use of the Site.

A. Personal Information You Provide to Us

We may collect personal details that you voluntarily provide when you:

  • Make a Donation: Name, billing address, phone number, email address, and payment card details (processed securely via our third-party payment processors).

  • Register for Events or Trainings: Name, contact information, role (e.g., caregiver, family member, community member, or professional), and registration preferences.

  • Subscribe to Newsletters or Contact Us: Name, email address, phone number, and any details included in your inquiries or messages.

  • Participate in Partner Programs: Contact information and organization details submitted through partner, grant, or sponsorship forms.

B. Information Collected Automatically

When you visit the Site, our servers may automatically record standard browser data, including:

  • IP address, browser type, operating system, referring URLs, pages viewed, and access times.

  • Data collected via cookies, web beacons, and analytical tools (e.g., Google Analytics or website builder tracking) to help us analyze website traffic and improve user experience.

2. Children's Privacy (COPPA Compliance)

While our mission focuses on empowering and supporting children with disabilities and their support networks, our website is intended for use by adults, parents, caregivers, and professionals.‍ ‍

We do not knowingly collect personal identifiable information directly from children under the age of 13 without verifiable parental or legal guardian consent. If we learn that we have inadvertently collected personal information from a child under 13 without parental consent, we will delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at (385) 246-3260.

3. How We Use Your Information

We use the information we collect to advance our charitable mission, including to:

  • Process recurring or one-time tax-deductible donations and issue receipts.

  • Coordinate educational conferences, trainings, community initiatives, and events.

  • Respond to questions, partnership requests, or support inquiries.

  • Send updates, newsletters, podcasts, and resource materials (you may opt out at any time).

  • Maintain, secure, and improve the performance and content of our Site.

  • Comply with legal, accounting, and reporting requirements as a registered 501(c)(3) nonprofit organization.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only under the following circumstances:

  • Third-Party Service Providers: We share data with trusted third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, website hosting, and database management). These providers are contractually obligated to protect your data and use it only for the services requested.

  • Legal Obligations: We may disclose your information if required by law, court order, regulation, or legal process, or to protect the safety, rights, or property of The Village Behind The Mask, our community, or the public.

  • Aggregated/Anonymized Data: We may share non-identifiable, statistical information (such as overall donor count or website visit stats) for reporting, grant proposals, or advocacy purposes.

5. Third-Party Links & Services

Our Site may contain links to external websites, social media channels, resource partners, or podcast platforms. We do not control and are not responsible for the content or privacy practices of third-party websites. We encourage you to review the privacy policies of any site you visit.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings; however, doing so may limit your ability to use certain features on our Site.

7. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

8. Your Choices & Data Rights

  • Opt-Out of Marketing Emails: You can unsubscribe from our email communications at any time by clicking the "Unsubscribe" link at the bottom of the email or by contacting us directly.

  • Updating Your Information: You may contact us to update, correct, or request the deletion of your personal information.

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any updates will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please reach out to us:

The Village Behind The Mask‍ ‍

471 Creekside Way

Kaysville, UT 84037

Phone: (385) 246-3260

EIN: 39-4572395

Website: www.thevillagebehindthemask.org